Emotional Intelligence (EI) can be defined as the capacity to be aware of one’s emotions, to control and understand one’s emotions and to handle interpersonal relationships judiciously and empathetically. In other words, it is the ability to recognize one’s own and others’ emotions and to respond in an appropriate manner. It consists of self-awareness, social awareness, self -management and relationship management.

The Mastercard Index of Women Entrepreneurs report revealed that in South Africa women in early-stage entrepreneurial activity dropped by 15.7% in 2018. This essentially means that only 18.8% of business owners are female in the country, compared to 46.4% in Ghana, which is ranked as the country with the highest women-led companies in the report. This number can be turned around, should the right support be provided to aspiring female entrepreneurs.

Hiring a diverse team not only improves the company’s reputation but it also improves productivity levels and increases profits through various sources of knowledge.

You have put hours into landing this opportunity. Now you have the job, how do you start on the right foot to live up to the long-term expectations set out for you?

We are all confronted with productivity issues on a daily basis and there are only 24 hours in day.